Returns and refunds

Exchanges & Returns Policy

We want you to be satisfied with your purchase. Please review the following policy:

Damaged or Defective Products

• If your order arrives damaged or defective, please contact us within 15 days of delivery with photos of the product.
• We will arrange a replacement or issue a refund.

Returns

• Returns are accepted within 15 days of delivery if the product is unused and in its original packaging.
• Customers are responsible for return shipping costs unless the issue was our fault.

Non-Refundable Items

• Digital products, downloadable files, or custom-made items are non-refundable once delivered.

Order Cancellations

• Orders may be canceled before shipment for a full refund.
• Once shipped, the return policy applies.

Contact

To request a refund or return, please email us at [email protected] with your order details.